State Farm® Insurance Agent Douglas Graham

"No one answers phone and don’t respond to emails."

"I have had excellent customer service from Ruth and Jenae at this State Farm office. They are friendly and communicate very well, and they are a pleasure to work with. I only took off one star because I have emailed Douglas directly myself a couple of times and not received a response. Once I called the office and spoke to one of the ladies, all my business was handled great."

"Called them reguarding a question about my coverage and Jenay (Not sure of spelling) was snappy and rude. Learn how to speak to customers if you’re going to work with customer service."

"I love this State Farm office. They are welcoming and supportive. Douglas and his Staff are informative and helpful. I came in to get a quote on my homes. I have two in NY and a home in Atlanta Georgia. Janay helped me with the home policies in NY. My daughter and I have two homes in NY. They explained everything so well. I was even able to contact a State Farm in Atlanta from their office for the home in GA. I wasn’t eligible for State Farm NY because my homes were too close to the water. I still had to write the review because they helped me understand more of the insurance world. I’m grateful. Thank you Douglas and staff."

"I have been with State Farm for approximately 20 yrs and I have had nothing but a positive experience with them. The receptionist Ruth is always pleasant and helpful. Ms. Janae Nichols is professional, efficient as well as pleasant. They handled my needs in a timely manner and patiently addressed all of my questions. Overall a phenomenal experience with them."

"I have been dealing with this State Farm Office since 2018 and I would like to say that they have always been there for any type of help or concern.

Ms. Janay, a very polite and highly professional member has always, promptly furnished any requirement that may have been requested concerning Insurance related matters. Also, she has given a very caring advise in insurance related matters.

I am highly pleased with the outstanding service that this office extends to its clients, with care and passion.

Thank you Ms. Janay and Mr. Graham."

"Amazing experience... Janay was a gem. The way she explained and provided each detail thoroughly, made my decision process well thought through."

"My brother and I called to inquire about a quote and received one of the worst customer service from a lady. She was extremely condescending. I’m extremely disappointed since I’ve known State Farm to offer great service to customers. She was so rude and showed no empathy."

"My experience with the staff was excellent and I would Recommend This Location in the future.

PS: Thank you JN for all your hard work and effort."

"Excellent service"

"Douglas Graham and staff are professional, patient, knowledgeable and ensure whatever the situation, they make sure you get it resolved."

"Agency never picks up the phone."

"I've been a customer of state farm for many years and no matter what the issue, my worries have been addressed in a caring and professional manner. My agent, Mr. Graham, is always polite and ready to help no matter how big or small the problem is. His office is thorough and will always follow up and answer all your questions."

"Great service!!!"

"He is great couteous and accommodating. Open the dor for me and he was going home. Thank-you for your geeat customer service Mr. Douglas."

"My family has a long standing history with this agency and this agent. They are always professional and courteous, and I would recommend them to anyone who needs insurance."